Millennials Response on The Existence of The First Sharia Electronic Money in Indonesia
DOI:
https://doi.org/10.23971/jaq.v7i2.5760Keywords:
Sharia E-Money, UTAUT 2, Millennial GenerationAbstract
The growth of technology this day makes it a necessity in daily human life such as electronic money. There are so many issuers that have been registered at Bank Indonesia. An issuer even tries to add Sharia features to its electronic money. Although the sharia label has become common in Indonesian society, there is still scepticism about sharia labels on some products. This study aims to determine the switching intention of millennials to use sharia electronic money in Indonesia using the UTAUT2 as a research model. The population in this study is all users of LinkAja electronic money. The sampling technique used purposive sampling; the number of samples was 168 users. Data analysis techniques used are Structural Equation Model and Partial Least Square (SEM-PLS), the data processing applications using Smart-PLS 3.0. The results of this study indicate that the two independent variables, social influence and facilitating conditions, do not affect the intention to switch. However, five other independent variables, performance expectancy, effort expectancy, hedonic motivation, price value, and habit, positively and significantly affect the intention to switch to using Sharia electronic money.References
Abdillah, W., & Hartono, J. (2015). Partial Least Square (PLS) - Alternatif Structural Equation Modelling (SEM) dalam Penelitian Bisnis (D. Prabantini (ed.)).
Aldin, I. U. (2019). Hadir LinkAja Syariah, 3 Perbedaannya dengan versi Konvensional. Www.Katadata.Co.Id. https://katadata.co.id/berita/2019/09/30/hadir-linkaja-syariah-3-perbedaannya-dengan-versi-konvensional
Bank Indonesia. (2022a). Daftar Penyelenggara Uang Elektronik yang Telah Memperoleh Izin dari Bank Indonesia. https://www.bi.go.id/id/sistem-pembayaran/informasi-perizinan/uang-elektronik/penyelenggara-berizin/Pages/default.aspx
Bank Indonesia. (2022b). Jumlah Transaksi Uang Elektronik. Www.Bi.Go.Id. https://www.bi.go.id/id/statistik/sistem-pembayaran/uang-elektronik/contents/transaksi.aspx
Bank Indonesia. (2022c). Jumlah Uang Elektronik Beredar. Www.Bi.Go.Id. https://www.bi.go.id/id/statistik/sistem-pembayaran/uang-elektronik/contents/jumlah uang elektronik.aspx
Bank Indonesia. (2022d). Uang Elektronik. Www.Bi.Go.Id. https://www.bi.go.id/id/edukasi-perlindungan-konsumen/edukasi/produk-dan-jasa-sp/uang-elektronik/Pages/default.aspx
Bedue, P., Cetto, A., Klier, J., & Klier, M. (2018). Customer
Bhattacherjee, A., Limayem, M., & Cheung, C. M. K. (2012). User switching of information technology: A theoretical synthesis and empirical test. Information and Management, 49(7
Cahyono, A., Hamid, D., & Kusumawati, A. (2015). The Influence of Brand Image and Brand Personality on Brand Loyalty. Jurnal Administrasi Bisnis, 1(1), 493
Centre for Strategic and International Studies. (2017). Ada Apa dengan Milenial? Orientasi Sosial, Ekonomi dan Politik. In Survei Nasional CSIS 2017 (Issue November).
Curran, J. M., & Meuter, M. L. (2007). Encouraging existing customers to switch to self-service technologies: Put a little fun in their lives. Journal of Marketing Theory and Practice, 15(4), 283
De Pelsmacker, P., & Janssens, W. (2007). The effect of norms, attitudes and habits on speeding behavior: Scale development and model building and estimation. Accident Analysis and Prevention, 39(1), 6
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price brand and store information on buyers product evaluation 1991. Journal of Marketing Research, XXVIII, 307
Ferdinand, A. (2014). Metode Penelitian Manajemen: Pedoman Penelitian untuk Penulisan Skripsi Tesis dan Disertasi Ilmu Manajemen. Badan Penerbit Universitas Diponegoro.
Guo, Y., & Barnes, S. (2011). Purchase behavior in virtual worlds: An empirical investigation in second life. Information & Management, 303
Haryoto, K. S. (2015). THE USE OF MODIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY 2 TO PREDICT PROSPECTIVE USERS
Hess, T. J., Joshi, K., & McNab, A. L. (2010). An Alternative Lens for Understanding Technology Acceptance: An Equity Comparison Perspective. Journal of Organizational Computing and Electronic Commerce, 2(20), 123
Holbrook, M. B., & Hirschman, E. C. (1982). The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun. Journal of Consumer Research, 9(2), 132. https://doi.org/10.1086/208906
Honkanen, P., Olsen, S. O., & Verplanken, B. (2005). Intention to consume seafood - The importance of habit. Appetite, 45(2), 161
Jakpat. (2020). Indonesia Digital Wallet Trend 2020 (Issue 1). https://doi.org/10.16309/j.cnki.issn.1007-1776.2003.03.004
Jatmiko, M. R. (2013). Analisis Pengaruh Promosi, Harga, Dan Atribut Produk Terhadap Perpindahan Merek (Brand Switching) Kartu Seluler. Jurnal Sains Pemasaran Indonesia, 12(2), 157
Kaur Sahi, G., Sambyal, R., & Sekhon, H. S. (2016). Analyzing Customers
Keaveney, S. M. (1995). Customer Switching Behavior in Service Industries: An Exploratory Study. Journal of Marketing, 59(2), 71. https://doi.org/10.2307/1252074
Khoirunnisak, W. (2016). Implementasi Model Penerimaan Unified Theory Of Acceptance And User Of Technology (UTAUT) Untuk Menganalisis Faktor-Faktor Penerimaan Dosen Terhadap Penggunaan E-Learning Share-ITS.
Kim, S. S., Malhotra, N. K., & Narasimhan, S. (2005). Two competing perspectives on automatic use: A theoretical and empirical comparison. Information Systems Research, 16(4), 418
Kiswati, S. (2010). Studi tentang sikap konsumen atas merek tolak angin. Universitas Diponegoro.
Limayem, M., Hirt, S. G., & Cheung, C. M. K. (2007). How Habit Limits the Predictive Power of Intention: The Case on Information System Continuance. MIS Quarterly, 31(4), 705
Lin, C., & Wang, H. (2017). Understanding users
LinkAja. (2019). LinkAja. Www.Linkaja.Id. linkaja.id
Mahadin, B. (2018). Factors Affecting Customer Switching Behavior towards Hybrid Electrical Vehicles (HEV
Mahon, D., Cowan, C., & McCarthy, M. (2006). The role of attitudes, subjective norm, perceived control and habit in the consumption of ready meals and takeaways in Great Britain. Food Quality and Preference, 17(6), 474
Min, Q., Ji, S., & Qu, G. (2008). Mobile Commerce User Acceptance Study in China: A Revised UTAUT Model. Tsinghua Science and Technology, 13(3), 257
Ministry of Women
Nurfadhilah, P. S. (2018). Transaksi Tunai Masih 76 Persen, BI Terus Genjot Inklusi Keuangan. Www.Ekonomi.Kompas.Com. https://ekonomi.kompas.com/read/2018/12/14/171231526/transaksi-tunai-masih-76-persen-bi-terus-genjot-inklusi-keuangan
Riza, A. F. (2017). Skeptisme Nasabah terhadap Klaim Syariah dari Perbankan Syariah. Jurnal Al Qardh, V(2), 66
Riza, A. F. (2021). The potential of digital banking to handle the Covid-19 pandemic crisis: Modification of UTAUT model for Islamic finance industry. Jurnal Ekonomi & Keuangan Islam, 7(1), 1
Saba, A., Vassallo, M., & Turrini, A. (2000). The role of attitudes, intentions and habit in predicting actual consumption of fat containing foods in Italy. European Journal of Clinical Nutrition, 54(7), 540
Sombultawee, K. (2017). Mobile Commerce Switching Intentions in Thai Consumers. Mediterranean Journal of Social Sciences, 8(6), 123
Sun, Y., Liu, L., Peng, X. M., Dong, Y., & Barnes, S. J. (2014). Understanding Chinese users
Syah, S. R. S. R., Ibrahim, I., & Sufardi, S. (2018). Switching Behavior Nasabah Bank: Tinjauan Empiris Teori Keperilakuan Di Kota Makassar. Jurnal Ad
Tencent, RDCY, & Ipsos. (2017). 2017 Mobile payment usage in China report. August, 1
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. (2003). User Acceptance of Information Technology: toward a Unified Theory. MIS Quarterly, 28(4), 695
Venkatesh, V., Thong, J. Y. L., Chan, F. K. Y., Hu, P. J., & Brown, S. A. (2011). Extending the two-stage information systems continuance model: Incorporating UTAUT predictors and the role of context. Information System Journal, 527
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology. 36(1), 157
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2016). Unified theory of acceptance and use of technology: A synthesis and the road ahead. Journal of the Association for Information Systems, 17(5), 328
Widnyana, I., & Yadnyana, I. (2015). Implikasi Model Utaut Dalam Menjelaskan Faktor Niat Dan Penggunaan Sipkd Kabupaten Tabanan. E-Jurnal Akuntansi, 11(2), 515
Ye, C., & Potter, R. (2011). The role of habit in post-adoption switching of personal information technologies: An empirical investigation. Communications of the Association for Information Systems, 28(1), 585
Yoo, S. J., Han, S. H., & Huang, W. H. (2012). The roles of intrinsic motivators and extrinsic motivators in promoting e-Learning in the workplace: A case from South Korea. Computer in Human Behavior, 942
Downloads
Additional Files
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
- Since 2021, editorial team have changed the copy right policy. the author holds the copyright.
